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Frequently Asked Questions

What is CBD?

CBD is short for cannabidiol. It is just one of many different molecules known as cannabinoids found in the cannabis plant. CBD has many beneficial properties and is commonly used to promote overall wellness.

What is CBD oil?

CBD oil, sometimes called hemp extract, is a natural oil which is extracted from the flowers and leaves of the cannabis plant. It is used by people all over the world for a variety of purposes. 

What are cannabinoids?

Cannabinoids are active compounds produced by all cannabis plants. They account for most of the benefits of cannabis. Cannabinoids found in plants are technically called phytocannabinoids, while cannabinoids produced by the human body are called endocannabinoids. Cannabinoids interact with the body’s endocannabinoid system (ECS), which promotes homeostasis.

How does CBD work?                                                                             

CBD’s effects are a result of its interaction with the endocannabinoid system. CBD impacts the ECS indirectly, most often through activation of outside receptors and interaction with enzymes.

Is your product safe?

There are no known incidences of illness caused by consumption of CBD oil. Also, all Johnny Giraffe products undergo rigorous testing to guarantee they are free of any potential contaminants.

Where is your hemp grown?

Our special, proprietary strain of hemp used to produce Johnny Giraffe CBD products is grown in the United States of America.  Industrial hemp, like other crops, is farmed all over the world, including approximately 40 of our United States of America.

What is the difference between CBD and hemp?

Hemp is a variety of cannabis that is grown for food and fibers. CBD is a molecular compound found in the plant’s extracts. Johnny Giraffe CBD is extracted from a proprietary strain of hemp. This proprietary strain is far richer in CBD and other cannabinoids and terpenes than the basic mass-grown hemp plants used by most CBD producers.

What is the difference between hemp and marijuana?

Hemp and marijuana are both types of cannabis. Marijuana contains a cannabinoid known as THC, which causes a high and is known as a drug. Hemp contains negligible amounts of THC and is unlikely to cause a high. Johnny Giraffe products undergo a patented process which removes traces of THC from the final product.

What is CBD used for?

Many people use CBD to support the body’s natural systems. Cannabinoids are an integral part of the human body’s ability to regulate and balance a wide variety of physiological systems. CBD is also used by some for specific purposes such as supporting a good night’s rest or maintaining well-functioning joints.

Does your product contain THC?

No. All Johnny Giraffe products show no detectable THC on their lab reports. We use patented technology to remove any residual THC found in our hemp extract.

Can I see your lab reports?

Yes, our lab reports for each batch are posted on the product pages on our website.  At the end of each product description, there is a link that you can click to see our most recent lab reports for each Top Branch CBD product.

Why should I choose CBD over medical cannabis?

Medical cannabis is another term for medical marijuana. Marijuana contains THC, which is a cannabinoid that causes a high. Medical cannabis can cause severe impairments. CBD is not psychotropic, meaning that it does not cause a high. So, CBD can be used while working, driving or undertaking any other physical activities such as exercise and sports.

What does broad spectrum mean?

The term broad spectrum refers to CBD oil and hemp extract products that contain a combination of cannabinoids, terpenes and other beneficial compounds found in hemp. While many CBD oil products are made using CBD isolate, Johnny Giraffe broad spectrum oils maintain concentrations of the beneficial compounds that are found in the original hemp plant. Our broad spectrum CBD oil products contain no detectable THC, as shown on our lab reports.

Will I feel any effects from using CBD products?

Some of the effects reported by CBD oil or hemp extract users include improved mood, restful sleep, comfortable muscles, increased attention and focus and others. However, organic compounds such as CBD can produce different effects in different people. Your results may vary.

Can I overdose on CBD?

We have no record of anyone ever overdosing on CBD, CBD is completely non-toxic. Also, all of our lab reports show that our products have no detectable THC.

How should I store CBD products?  Do I need to refrigerate them?

We highly recommend either refrigerating CBD products or storing them in a cool place.  Always keep CBD or hemp extract products in airtight containers and store them away from direct sunlight and heat, which can degrade certain compounds in CBD oil.

How do I choose a product that is right for me?

The ideal method for taking CBD depends on the reason for which it’s being taken as well as your preference for its format. If using CBD oil for general wellness, tinctures or capsules are recommended, but gummies might be preferred for their flavor and ease of use.  It might take trying a couple of our products to find the perfect product for you.

What is your return policy?

Johnny Giraffe offers a 30-day, money-back satisfaction guarantee. If you are not completely satisfied with our products for any reason, simply let us know by filling out the form through our Refunds/Returns page link at the very bottom of our website or through our Contact Us page and we will give you a full refund. If you are not achieving your desired results, feel free to use the entire bottle before asking for a return.